Register: https://firstwatch.net/event/above-average-what-if-your-benchmarks-suck-round-2/

Due to some technical challenges several of you were not able to join us for our Conversations That Matter on Benchmarking with Dave Williams, Ph.D. So we’ve scheduled a second session. While the general topic will be similar it will be an entirely new discussion. Please join us.

Jack Stout used to encourage EMS leaders to compare their performance to the best systems in the country. He said, “If you only compare to the systems in your area, how will you know if you’re not just the cream of the crap?” In this highly interactive session, Dave Williams will share a cutting-edge approach to looking at your EMS system. Most systems have a desire to achieve excellence, but their methods for getting there don’t work. Dave’s approach helps EMS leaders build the capability to understand and meaningfully improve their systems.